Return Policy

• Window: 7 days from delivery.
• Condition: unused, with original tags/packaging. Hygiene-sensitive items (innerwear, beauty, supplements, groceries) are non-returnable unless damaged or wrong.
• Damaged / wrong item: add photos while raising the return — these speed up approval.
• Refunds: issued to the original payment method within 5–7 business days of pickup.
• Sellers review returns first; Clowe support can step into any dispute.