FAQ

Orders

• How do I track my order? Use Track Order with your order number and phone.
• Can I cancel? Yes, before the item ships — see Cancellation.

Returns

• What is the return window? 7 days from delivery for eligible items — see Return Policy.
• When do I get my refund? Within 5–7 business days of pickup/receipt.

Payments

• Which methods are accepted? UPI, cards (Visa/MasterCard/RuPay), net banking and wallets.
• Is it safe? Payments are processed by PCI-DSS compliant gateways. Clowe never stores card numbers.

AI Try-On

• How does it work? Upload one clear photo and try outfits virtually from any eligible product page.